Questions to Ask Your Hearing Specialist Before You Buy Hearing Aids

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When it’s time to buy a car, most of us know exactly what to do. We do some research, compare options, and compose a list of questions to ask the dealership. We do this so that by the time we’re ready to visit the dealership, we have an idea of what we’re looking for and we know which questions to ask.

When it’s time to choose hearing aids, however, many people don’t know where to begin. While the process is comparable to purchasing a car, it’s also in many ways more complicated (and probably not quite as fun). It’s more complicated because each person’s hearing loss is unique and each pair of hearing aids demands customized programming. If purchasing a car was like this, it would be like you bringing it home and having to install the transmission yourself.

Luckily, you don’t need to know how to program your own hearing aids, but you do need to know the questions to ask to ensure that your hearing specialist covers all bases, correctly programming the most suitable hearing aids for your requirements and lifestyle. In this way, compiling a list of questions to go over with your hearing specialist is the single most important thing you can do before your hearing test.

But which questions should you ask? Here are 35 to get you up and running, broken down by category:

HEARING LOSS

Specific types of hearing loss require specific forms of treatment. The more you know about your own hearing loss, the better you’ll be able to compare hearing aid options. You want to understand what form of hearing loss you have, if it will get worse, how soon you should treat it, and all of your treatment alternatives.

Questions to ask:

  • What form of hearing loss do I have?
  • Do I have unilateral or bilateral hearing loss?
  • Can I have a copy of my audiogram?
  • Will my hearing loss get worse over time if left untreated?
  • Will hearing aids enhance my hearing?
  • How much of my hearing will hearing aids restore?
  • What are my other options other than hearing aids?

HEARING AID STYLES AND FEATURES

Hearing aids are available in many styles, from many producers, equipped with many features. You need a systematic way to narrow down your choices to be sure that you get the correct hearing aid without wasting money on features you don’t need or want.

Questions to ask:

  • How many different kinds of hearing aid styles do you offer?
  • Which hearing aid style is ideal for my requirements and lifestyle?
  • Which digital features would be meaningful to me, and which could I do without having?
  • What are telecoils and directional microphones and do I need them?
  • Do I need Bluetooth compatible hearing aids?
  • Do my hearing aids need to be professionally programmed?
  • Do I need one or two hearing aids, and why?

HEARING AID PRICES, FINANCING, WARRANTIES, AND TRIAL PERIODS

The total expense of a pair of hearing aids often includes the professional fees associated with custom fitting and programming, along with several other services or accessories. You want to make sure that you understand what you’re receiving for the price, if financing is provided, if insurance will help, what the warranty protects, the duration of the trial period, and if any “restocking fees” apply to the end of the trial period.

Questions to ask:

  • What is the total cost of the hearing aids, including professional services?
  • Do you supply any financing plans?
  • Will my insurance policy help pay for hearing aids?
  • How much will my hearing aids cost me per year?
  • Do the hearing aids have warranty coverage?
  • How much do hearing aid repairs cost after the warranty has ended?
  • Are repairs done at the office or somewhere else?
  • If my hearing aids have to be mailed out for repairs, are loaner hearing aids supplied?
  • Is there a trial period and how long is it?
  • Is there a restocking fee if I return my hearing aids during or after the trial period?

HEARING AID OPERATION, CARE, AND MAINTENANCE

Your hearing specialist should demonstrate to you how to care for, clean, and control your hearing aids. To make sure that nothing is overlooked, make sure all of these questions are addressed:

Questions to ask:

  • How do I operate my hearing aids?
  • How do I use hearing aids with telephones and other devices?
  • Can you show me how to use all of the buttons, features, and settings for my hearing aids?
  • What are environmental presets, and how do I access them?
  • Do I need a remote control, or can I use my smartphone to control the hearing aids?
  • What batteries do I need, how long will they last, and how do I replace them?
  • How should I clean and store my hearing aids?
  • Do I need to come back for follow-up visits?
  • How long will my hearing aids keep working?
  • Do I need to update the hearing aid software program?
  • Do I qualify for future hearing aid upgrades?

YOU’RE READY TO SCHEDULE YOUR HEARING TEST

Ok, so picking out a pair of hearing aids may not be as enjoyable as picking out a new car. But the quality of life you’ll obtain from better hearing might very well make you happier, as you’ll reconnect with people and enjoy the intricacies of sound once again. So go ahead and book that hearing test — your new pair of hearing aids are waiting for a test drive.

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